Various Troubleshooting

Stream Avatars and Lagging

Note: #2, #3, #4, and #7 are frequently found to help users that find stream avatars lagging while streaming.

  1. Check your task manager process tab and see how much CPU/GPU Stream avatars is consuming. Also note the total used percentage of your CPU.

  2. Sometimes Windows HAGS setting can cause performance hitches. you can try disabling thatarrow-up-right.

  3. Try disabling Windows Settings > Gaming > Game Mode

  4. NVIDIA Control Panel: Under Manage 3D Settings: add specific settings for SA, and set the value for: "Background Application Max Frame Rate" to 60fps".

  5. Other applications may be scheduling the CPU processes on your PC. an example of that is "Avast". It has a setting to prioritize foreground applications over background applications.

  6. You can try lowering the framerate of SA in General > Window Settings > Application Framerate. (recommended between 25-60)

  7. If CPU priority is set on foreground applications, it could make SA laggy while you're tabbed into a game. You can try setting foreground and background CPU priority in registry editor. Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PriorityControl change Win32PriortySeparation to 0

Flickering on taskbar

If you find your stream avatars flickering constantly on the taskbar, it might be caused by General > Window Settings > Lock Resolution. This could be from the monitor not being able to support the resolution you have selected.

OBS - black screen / not capturing

This is likely an issue with 3rd party programs not playing well with OBS/Streamlabs Desktop. Software like Riva-tuner and MSI Afterburner are known problem cases for this. Check out the troubleshooting sections in the How To Overlay sectionarrow-up-right.

OBSchevron-rightStreamlabs Desktopchevron-right

Last updated